We’re happy you're considering bringing your number to Light. Here is some information to help in the process.
What does it mean to port your number?
Porting moves your number from your current carrier to Light’s SIM card and service. It does not enable number sharing with your current phone.
What do I need to port my number
Do not cancel your current service. It will cancel automatically when your number ports to us. You will need the account number and account PIN (not password) from your current carrier.
Please confirm these before starting the process, click here for specific instructions per carrier to find this information.
NOTE: If the information isn’t correct, it will unfortunately delay the process, sometimes for days depending on the carrier. The carriers handle everything manually if the first automated order doesn’t go through cleanly.
We’ve given some guidance below to help you find the information you need.
How do I port my number?
Log in to your dashboard and click on “services”. You will be asked to enter the number printed on your SIM card and to select the phone ID (IMEI) of the phone you will be using with that SIM card.
How long does it take?
If all the information entered is correct and the previous carrier responds normally, it will take between 10-45 minutes. If any information entered is incorrectly, the process becomes manual with the carriers and can take 1-3 days.
Coming from AT&T?